Customer Service

Terms and Conditions



By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

» Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Country Gentleman® or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of The Country Gentleman® and protected by U.S. and international copyright laws. All software used on this site is the property of The Country Gentleman® or its software suppliers and protected by United States and international copyright laws.

» Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

INFORMATION ON THIS WEB SITE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. The Country Gentleman® may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. The Country Gentleman® will only price match certain products before placing order, if exact, with verifiable pricing and shipping costs from incorporated businesses operating from a commercial location.

Any comments or materials sent to The Country Gentleman® including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively 'Feedback'), shall be deemed to be non-confidential. The Country Gentleman® shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation. Further, The Country Gentleman® shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.

Information The Country Gentleman® publishes on the World Wide Web may contain references or cross references to The Country Gentleman® products, programs and services that are not announced or available in your country. Such references do not imply that The Country Gentleman® intends to announce such products, programs or services in your country. Consult The Country Gentleman® for information regarding the products, programs and services which may be available to you.

The Country Gentleman® makes no representations whatsoever about any other web site which you may access through this one. When you access a non-The Country Gentleman® web site, please understand that it is independent from The Country Gentleman®, and that The Country Gentleman® has no control over the content on that web site. In addition, a link to a non-The Country Gentleman® web site does not mean that The Country Gentleman® endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

IN NO EVENT WILL THE COUNTRY GENTLEMAN® BE LIABLE TO ANY PARTY OR ANY DIRECT, INDIRECT, SPECIAL INCIDENTAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF PRODUCTS PURCHASED FROM THE COUNTRY GENTLEMAN®, USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

© Copyright The Country Gentleman® 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010. All rights reserved.

Trademark Notice
The Country Gentleman® is registered with the United States Patent and Trademark Office and are copyright/trademarks of The Country Gentleman Trading Company, Inc.

The Country Gentleman® web site pages may contain other proprietary notices and copyright information which should be observed.

Any questions concerning the use of these trademarks or whether a name that does not appear on this list is in fact a trademark of The Country Gentleman® should be referred to The Country Gentleman®.

Shipping Return Policy
We offer a 15 day return policy on our products with the exception of custom products and 'made to order' products, which are non-returnable. All returns are subject to a restocking fee and customers are responsible for all shipping cost incurred to and from shipping address. Customer must first obtain a Return Authorization Number by contacting us using form found here. We do not refund any shipping or handling fees and reserve the right to correct any pricing errors or omissions without notice.

Additional shipping charges may apply to all International Orders, Motorfreight Shipments as well as those orders shipping to Alaska, Hawaii and other US Territories.